Marshall is a former Director in the Strategy & Operations section of the Jamaican Management Services Practice. He is a business process reengineering specialist in the financial services sector with over 25 years of experience in Jamaica, Barbados and Trinidad. He led the firm’s Strategy & Operations and IT Consulting service lines. He has led numerous consulting engagements in the private and public sectors in organizational audits, business process reengineering, change management, organizational structure reviews and design, Strategic Planning, IT selection and implementation, development of procedures manuals and institutional strengthening. He has assisted numerous entities to prepare business plans and financial projections and facilitated strategic planning exercises