Sanica is a hardworking and dedicated individual who does everything possible to satisfy and exceed customer's expectations. She is good at empathizing, proper communication, has self control, exercises patience and pays attention to detail. She learns and adapts quickly and will contribute positively to the mission of the entity. She enjoys assisting people and finds satisfaction in customers leaving conversations happy. As Mr. David Brownlee would say "Rockstar customer service, Rockstar profits".